Good afternoon,*I have been struggling with getting back into my old Facebook account t...

GetHuman-kwjada's customer service issue with Yahoo from August 2018

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The issue in GetHuman-kwjada's own words
Good afternoon,*I have been struggling with getting back into my old Facebook account that I signed up with using an email I made with yahoo mail in around **** (*****@***.com) and (*****@***.com).*I stopped using the Facebook account in **** and it’s been inactive since then. I decided recently I wanted to get back on but I have completely forgotten my password since it’s been years. Facebook sent me a link to reset on my email, however, I also don’t remember the password to the email, and when I try to sign in it says the email doesn’t exist. I was told to contact you since there’s nothing else I can do. I would really appreciate if you could get back to me as I have a lot of personal things on my Facebook account and I have no way of accessing them without this email.*Looking forward to hearing from you.**Kind Regards.
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Yahoo

Customer service issue
Reported by GetHuman-kwjada
Aug 16th, 2018 - a yr ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kwjada started working on this issue
Aug 16th, 2018 1:49am
GetHuman-kwjada indicated the issue is not fixed yet.
Aug 16th, 2018 1:21pm
GetHuman-kwjada indicated the issue is not fixed yet.
Aug 19th, 2018 4:26am