Hello. My godson told me about the promotion that gives him a month for one dollar. Whe...

GetHuman-nikevamc's Refunds issue with Xbox from July 2019

Help with my Xbox issue
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-nikevamc's own words
Hello. My godson told me about the promotion that gives him a month for one dollar. When we saw that it was **.**, I told him no. He cancelled it. I left him room. I received a rect message asking if I attempt a purchase with Microsoft. I replied yes because we looked at the $* prescription. When I logged I to my bank account I saw several charges. I saw seven *.** charges, one $* charge, one **.** charge, and one *.** charge. I went into his account to see his purchase history and I only saw the subscription. I deleted it. When I tried to remove my card, it wouldn't let me. It gave me a message saying there more charges which I disnt see. I would like everything cancelled and given a refund. Thank you so much for your time. **Nikeva McCray

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Xbox

Refunds issue
Reported by GetHuman-nikevamc
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 140036 others
0 customers following this

Timeline

GetHuman-nikevamc started working on this issue
Jul 13th, 2019 2:53pm