I want to set up a child account that has access to Xbox live and all the games that ha...

GetHuman-nikkidy's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-nikkidy's own words
I want to set up a child account that has access to Xbox live and all the games that have already been added to the main account. I also want to delete all the purchased games from the main account that my son bought without my consent. I tried using the code that came with the box for one month free but it didn’t work on child account. He bought xbox live for £* for a month on main account which I haven’t asked you be refunded but this doesn’t seem to be available in the child account just the main one which I don’t want him to use. It is very confusing. I just want it to be set up so he can use it safely & not be able to buy things without permission like he already has done. Why does this seem to be so hard...?

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Xbox

Customer service issue
Reported by GetHuman-nikkidy
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 80127 others
0 customers following this

Timeline

GetHuman-nikkidy started working on this issue
Dec 26th, 2018 5:45pm