Money has been taken from my account I have never used this card for xbox live .. this...

GetHuman1341737's customer service issue with Xbox from October 2018

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Help with my Xbox issue
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The issue in GetHuman1341737's own words
Money has been taken from my account I have never used this card for xbox live .. this is the second card that money has been taken from I want every dollar that has been taken from both cards refunded immediately I am extremely upset that this has happened and that I didn't believe my son the first time this happened when now I know he was telling me the truth because today money came off my new card that he or myself have ever used to purchase anything from xbox if this is not rectified ASAP I will notify every department from ombudsman, fair trading to parliament. . I am a single mother who works hard for the little amount of money I do get and to see more than half my pay gone today is giving me extreme anxiety and stress causing me to have heart palpitations. .please contact me on ********** and a response to this message would be appreciated. ..regards Liane Moore

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Xbox

Customer service issue
Reported by GetHuman1341737
Oct 14th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 43184 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address

Timeline

GetHuman1341737 started working on this issue
Oct 14th, 2018 4:49am
GetHuman1341737 indicated the issue is not fixed yet.
Oct 15th, 2018 5:26am