If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman637027's own words
Hi...mods or host and hackers on xbox live call of duty black ops * messing up the game for people on line i canot injoy the game. People hacking.mods kicking me out for confronting them on the issue of them cheating while playing Call of Duty Black Ops * then they kick me out of the game when I join it and now I think my systems is hacked I get encrypted messages in front of my screen my screen name is DuctileWings* i only been on ebox live for few weeks and its outragous i canot injoy the game and other people canot injoy this game also there reason for hacking cheating is because no one complains to xbox what a shame...im thinking I'm thinking on canceling my live prescription for Xbox....i hope theres something you guys can do about the huge huge issue and Call of Duty Black Ops * I'm mods cheating and booting people who complain about them cheating and then Hack there system
GetHuman637027 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman637027 fixed the problem
We are waiting for GetHuman637027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.