I purchased an Xgear over the door basketball hoop for my son for Christmas from Amazon...

GetHuman4165524's Technical support issue with XGear from December 2019

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The issue in GetHuman4165524's own words
I purchased an Xgear over the door basketball hoop for my son for Christmas from Amazon. It was supposed to come with * black gaskets that go on the back of the screws. We did not receive those gaskets and currently cannot use the hoop because of that. Is there a way we can get just those gaskets? *Lori Nicholas ****** W **th Terr*Apt ****Lenexa, KS *****

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XGear

Technical support issue
Reported by GetHuman4165524
Dec 28th, 2019 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 22 others
0 customers following this

Timeline

GetHuman4165524 started working on this issue
Dec 28th, 2019 6:22pm
GetHuman4165524 indicated the issue is not fixed yet.
Dec 28th, 2019 10:50pm