I ordered Peony Tree Bare Root (* items in shipment) but the bare roots died, they did...

GetHuman-winonac's customer service issue with Woot from September 2020

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The issue in GetHuman-winonac's own words
I ordered Peony Tree Bare Root (* items in shipment) but the bare roots died, they did not even start a growth spurt. They were ordered on ****, order ********. Can I get a refund or replacement? Thanks,*Winona Cunningham - *****@***.com

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Customer service issue
Reported by GetHuman-winonac
Sep 9th, 2020 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 274 others
0 customers following this
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Timeline

GetHuman-winonac started working on this issue
Sep 9th 2:36pm
GetHuman-winonac indicated the issue is not fixed yet.
Sep 10th 1:05am
GetHuman-winonac indicated the issue is not fixed yet.
Sep 10th 1:05am