On Nov. *, I ordered and received a Chef's Choice electric knife sharpener. It sharpen...

GetHuman-tedhogue's customer service issue with Woot from November 2018

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The issue in GetHuman-tedhogue's own words
On Nov. *, I ordered and received a Chef's Choice electric knife sharpener. It sharpens to a non-standard ** degree bevel angle. I was not aware such a product existed, and I want the standard ** degree bevel angle. If it was described in the specs, I missed that. I do not want the item as it is, and would dearly love to exchange it for a Chef's Choice model ***, which I thought I was getting, and I would gladly pay the difference in price. Otherwise, I would like to return it if that is an option.
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Woot

Customer service issue
Reported by GetHuman-tedhogue
Nov 29th, 2018 - 9 mons ago
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Seen by 3 customers so far
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GetHuman-tedhogue started working on this issue
Nov 29th, 2018 7:21pm