When I returned a faulty product along with my sales docket I was informed that I could...

GetHuman5735182's Returns issue with Woolworths (Australia) from February 2021

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The issue in GetHuman5735182's own words
When I returned a faulty product along with my sales docket I was informed that I could choose a replacement but only for an identical product. I didn’t want the same faulty type so requested a refund only to be told that Woolworths do not refund . Is this your new policy if it is then I think it is very unfair. I had checked with the original supplier and the advised that there is a fault with this product and they are working to rectify the problem

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Woolworths (Australia)

Returns issue
Reported by GetHuman5735182
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 122 others
0 customers following this

Timeline

GetHuman5735182 started working on this issue
Feb 9th 1:55am

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