Hello,*I renewed my license for one year on ********** with Paypal for an amount of...

GetHuman3834430's customer service issue with Wondershare from October 2019

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The issue in GetHuman3834430's own words
Hello,*I renewed my license for one year on ********** with Paypal for an amount of **.** dollars or **.** euros and on **********, you make an automatic withdrawal on my account at Cr*dit Agricole Center-Est de **.** euros for the same license.*So I would be grateful if you would pay me one of them.*I can provide proof of my payments.* * * *** Oct **** **:**:** GMT***:** *Transaction ID: *N******UL******* * * *Hello MARYSE REBY,*You sent a payment of $**,** USD to SOFT TREND LIMITED. (*****@***.com) ****It may take a few moments for this transaction to appear in your account. We will deduct the amount from your bank account within the next *-* business days. Please make sure that you have enough money in your bank account to prevent any fees*Merchant *SOFT TREND LIMITED ******@***.com **** *********** *Instructions to merchant *You haven't entered any instructions. ***Description *Unit price *Qty *Amount *Wondershare Filmora* (CPC) - * Year License *$**,** USD ** *$**,** USD *Download Insurance Service - Single-User Personal License *$*,** USD ** *$*,** USD *Subtotal *$**,** USD *Total *$**,** USD *Payment *$**,** USD *Payment sent to *****@***.com ***From amount *€**,** EUR *To amount *$**,** USD *Exchange rate: * EUR * *,***** USD **Issues with this transaction?*You have *** days from the date of the transaction to open a dispute in the Resolution Centre.**** Questions? Go to the Help Center at: www.paypal.com*fr*help.**Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For help, log in to your PayPal account and click Help on any PayPal page.**You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.* * * *** Oct **** **:**:** GMT***:** *Transaction ID: *N******UL******* * * *Hello MARYSE REBY,*You sent a payment of $**,** USD to SOFT TREND LIMITED. (*****@***.com) ****It may take a few moments for this transaction to appear in your account. We will deduct the amount from your bank account within the next *-* business days. Please make sure that you have enough money in your bank account to prevent any fees*Merchant *SOFT TREND LIMITED ******@***.com **** *********** *Instructions to merchant *You haven't entered any instructions. ***Description *Unit price *Qty *Amount *Wondershare Filmora* (CPC) - * Year License *$**,** USD ** *$**,** USD *Download Insurance Service - Single-User Personal License *$*,** USD ** *$*,** USD *Subtotal *$**,** USD *Total *$**,** USD *Payment *$**,** USD *Payment sent to *****@***.com ***From amount *€**,** EUR *To amount *$**,** USD *Exchange rate: * EUR * *,***** USD **Issues with this transaction?*You have *** days from the date of the transaction to open a dispute in the Resolution Centre.**** Questions? Go to the Help Center at: www.paypal.com*fr*help.**Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For help, log in to your PayPal account and click Help on any PayPal page.**You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

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Wondershare

Customer service issue
Reported by GetHuman3834430
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 367 others
0 customers following this

Timeline

GetHuman3834430 started working on this issue
Oct 29th, 2019 7:24am
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:11pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:11pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:18pm
GetHuman3834430 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 7:19pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:20pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:46pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:47pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:47pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:47pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:47pm
GetHuman3834430 indicated the issue is not fixed yet.
Oct 29th, 2019 7:47pm