Hello, I have been given credit for a cancellation in wizz account but I have decided I...

GetHuman-lerianna's customer service issue with Wizz Air from August 2020

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The issue in GetHuman-lerianna's own words
Hello, I have been given credit for a cancellation in wizz account but I have decided I want the money back instead of credit points, How can I do that? We have a group booking for ** students and two leaders. The time of the outbound has been changed and we are offered a refund. **It says:*"After the ***% WIZZ credit upload you will be able to convert to ***% refund either via bank transfer, or to the bank card*other original payment method the booking was paid with instead of WIZZ credits. In this case please note that the aforementioned extra ***% will not be applied."**I do not want to click on the "REQUEST ***% WIZZ CREDIT REFUND" option until I know what happens after that. How can I convert the ***% WIZZ credit to ***% refund once the credit has been uploaded?**Thank you**Marianna (Hungary)

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Wizz Air

Customer service issue
Reported by GetHuman-lerianna
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2016 others
0 customers following this

Timeline

GetHuman-lerianna started working on this issue
Aug 20th 9:04am
GetHuman-lerianna indicated the issue is not fixed yet.
Aug 20th 1:54pm
GetHuman-lerianna indicated the issue is not fixed yet.
Aug 20th 6:30pm

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