Wix.com Customer FAQ

To forward your Wix emails to your Gmail account, you should first check your username, which is usually your email address. If you can't remember, try visiting the login page and look for a "Forgot Username" or similar option. Once you have your username details, navigate to the email settings (often under 'Account Settings' or similar) and establish forwarding rules to your Gmail. If you're not receiving Wix emails, check your spam or junk folder and, if needed, add Wix to your email provider's whitelist to make sure emails aren't blocked. Note: If you're trying to forward Wix automated emails, this may not be possible due to email service provider policies.

You can easily delete a tab on your Wix.com site by following these steps. First, open your Wix Editor and navigate to the "Menus & Pages" section on the left side of the screen. This will open your site menu. Roll your cursor over the page you want to delete. A '...' symbol will appear on the right side of the page name. Click this symbol and an options menu will open. From this options menu, you can select 'Delete'. Please remember, once a page is deleted, it cannot be restored. So, ensure you want to delete the tab before you proceed.

To forward your GoDaddy domain to your Wix website without it showing as unsecure, you need to ensure a valid SSL certificate is installed on your Wix site. Wix automatically provides free SSL certificates for websites built on its platform. Enable this from your Wix dashboard by going to Settings, then select the 'Security' section and turn on 'SSL Certificate'. When you forward your GoDaddy domain, make sure to include the 'https://' prefix in the forwarding URL to make sure your users are taken to the secure version of your site.

At this time, Wix doesn't provide the option to change the phone number to which the verification codes are sent directly from the website. The phone number used for verification is typically tied to the details you provided when you set up the account or the billing information you have on file. If you need to change the phone number, you will likely need to update your account or billing information. If you're still having trouble, it might be a technical issue that needs addressing.

Yes, you can transfer your domain to Wix from a different site. Begin by unlocking your domain with your current host. Then, get your authorization code (EPP) from your current host. Go to the Wix dashboard, click on Domains, and select 'Transfer a domain to Wix'. Enter your domain and follow the prompts to submit a transfer request. Once done, wait for a verification email from Wix to confirm the transfer. Keep in mind that domain transfers may take up to 7 days to complete and your domain must be at least 60 days old. Also, ensure your domain contact information is up to date, as Wix will need this for the transfer.