I have an issue with lost or stolen Wix website access. I'm new with the company and ha...
GetHuman863282's customer service issue with Wix.com from July 2018
7 views | 311 similar | 0 following
Help with my Wix.com issue
GetHuman863282's next move: try the Wix.com help center.
Wix.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman863282 will want to follow the link below to head to their help center. We will check on GetHuman863282 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman863282's own words
I have an issue with lost or stolen Wix website access. I'm new with the company and have tried setting up some online marketing when I discovered that my boss no longer knows how to get into her Wix website. *The website is: https:**www.secondchanceupscaleresale.com* *The website is currently active and billing from my boss's business card. *Possibility *: My boss asked a web designer to improve her Wix website. He didn't finish the work and the website is no longer under my boss's Wix acct. *Possibility *: My boss is also not super tech savvy, so I suspect there is some chance that the website is under another email which she has since lost (though she believes it to be stolen).*The account she believed the website to be under is "jeani*".*This is now my problem to solve. How do I go about getting access to the business website? Is there a way to find the email the website is held under? Thanks for your quick reply. Have a wonderful day!
GetHuman863282 did not yet indicate what Wix.com should do to make this right.
I have an issue with Wix.com too
How GetHuman863282 fixed the problem
We are waiting for GetHuman863282 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Wix.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.