Wish.com Customer Service Issues

I recently purchased a laptop, but unfortunately, it's not functioning. This is the third laptop in a row that I've received with issues. I've tried reaching out for assistance with returning it, but I got frustrated and ended up ordering a replacement. Now, I'm in a tough spot financially and cannot afford to buy another one. I also had trouble getting a response regarding boots that didn't fit. I've been a loyal customer and have spent a significant amount of money with your company. However, the lack of customer support and unresolved issues have left me feeling disappointed. The pending orders I have with you will likely be my last due to the lack of communication and assistance.

Hello, I'm Belinda Hollis. I've ordered multiple items for Christmas, but none have arrived yet. The tracking information shows they were sent in late November, but I haven't received anything. I'm frustrated and eager to get the items I paid for. Please reach out to me promptly to resolve this issue. My address is [redacted] Woodglen Drive, Woodstock, GA [redacted]. Thank you.

I have been trying to contact Wish via email for 3 weeks to inform them about the incorrect email linked to my account. I have been unsuccessful in changing it myself. I received two dresses that are too small, and when I tried to return them, they sent me the same dresses again. The email they have on file, [redacted], is incorrect. The correct email should be [redacted] Due to this issue, I have not received any communication. I am seeking a refund for the dresses and for a toilet seat cover that tore when I tried to put it on. Please correct the email address to [redacted]

Hello, Since 21.09. I have been waiting for an order from you. It concerns the swimsuit 5d866b14d[redacted]4b362 priced at 17.00 euros including shipping. To this day, I have not received the goods. I am also not willing to pay for this, as requested by Klarna. Please correct the invoice. I no longer want this item after a quarter of a year. As this is not the first time, I will probably not use your shopping center in the future. I hope you can understand and respect my decision. Marina Bernau

I placed an order with your company for various items, but I am extremely disappointed with the service. Firstly, the security camera I ordered was marked as delivered, but I never received it. Additionally, my tail lights and decals are still missing. Moreover, the store denied all my pick-up items which is frustrating. I needed all these items by the 20th for Christmas gifts, and now I am left feeling embarrassed in front of my family. This whole situation is a complete mess, and I would appreciate it if this issue could be resolved promptly. Thank you for your attention to this matter.

I am missing items from my recent order placed on 12/6/19. The red women's handbag, priced at $33.00, the new women's winter palladium shoes PU leather, priced at $43.00, and the Eiffel Tower Paris bathroom decoration, priced at $26.00, have not arrived. My total order was $[redacted].60. I kindly request the prompt delivery of these missing items. Thank you.

I am currently experiencing delays with my order. The last update I received on the app was on December 15th. It has been over 10 days since I last received any information. I expect regular updates to track the progress of my order. In this modern age, companies should utilize available technology more effectively. I urge Wish to improve their communication and provide me with real-time updates on my order's location. They already have my email, which contains all the necessary details about my item.

I purchased a purse that was supposed to arrive on December 20th, but it hasn't arrived yet. I have searched everywhere on Wish for the tracking number, but I couldn't find it. I am frustrated that my purse hasn't been sent, and I am disappointed with Wish. Although they refunded my shipping fee, I am unable to use it as Wish is not allowing me to make any purchases. I have already updated my payment details, but the issue persists. This situation needs to be resolved promptly.

I'm frustrated with the lack of assistance I've received from your customer service. Despite purchasing a sex machine under warranty, I've not been able to resolve the issue. The chat support provided has been unhelpful, directing me to paid services for further assistance. This experience has led me to feel like I've wasted $[redacted].00. Unfortunately, I am unable to access my previous email, [redacted], due to issues with Google. Overall, I am disappointed and will not be recommending your services to my family and friends. Please contact me at [redacted].

I am David Edwards, and you can contact me at [redacted] Recently, I noticed an unauthorized order made on my bank account from Wish. It seems they saved my banking details from a previous purchase, allowing someone else to use my card. I never authorized Wish to store my information. I require a refund for the unauthorized transaction and request that my banking details be deleted permanently from Wish.

I have been charged $[redacted] for a membership that I did not authorize. I am requesting an immediate refund and will be blocking this site. I am very concerned about my bank information being exposed on the internet. I expect to speak with a customer service representative promptly. If this matter is not resolved promptly, I will have to involve legal action.

To Whom It May Concern, I am reaching out to request a refund for two recent orders made on December 27th. One order was for $21.30, and the other was for $14.00. A friend used my debit card to make a purchase on December 17th, and unfortunately, my card details were still saved on her Wish account. She informed me today that she accidentally bought two items using my card. Since she is not a fluent English speaker and my card was charged, I am reaching out to rectify the situation. I kindly ask for guidance on how to have the funds refunded to my account. The items were intended for delivery in Colombia, South America, so they should not be in transit yet. Thank you for your assistance, Sandra S.

Hello, I'm Armin Alaei, a customer of yours. I placed an order on December 9th for a scooter for kids, but I have yet to receive it. The deadline mentioned on your site was December 23rd, which I was hoping to have in time for Christmas. Unfortunately, Christmas has come and gone, and I even purchased something else. Upon checking my order history, I noticed the scooter is now expected to arrive on December 30th, which is unacceptable. I would like to cancel this order and receive a refund promptly. Thank you.

I placed an order in October, but I haven't received it yet. Due to an account hack, I had to start over with a new page and email. I have the order number but am unable to track it. I was told my issue will be resolved, but I am anxious about the delay. I hope they can fulfill my order like my other favorite brands. Please assist with my shipment payment. The order number is 5DB129A8176DBF4CIE889C3F.

I placed an order for Christmas gifts over a month ago, but I haven't received it yet. The merchant keeps delaying it, and I'm frustrated. I want a refund as I've already purchased replacements. I feel disappointed as I could have easily bought gifts from Amazon or other websites and had a stress-free Christmas. I hope someone can address this matter seriously as it seems to be overlooked. The lack of communication and delay in delivery is unacceptable. I'm baffled by how you operate and profit while failing to deliver. It's essential to resolve these issues and ensure accountability for customers' money.

I have made multiple orders on Wissh recently. Upon using my debit card for payments, my bank contacted me to confirm the transactions due to increased activity. I verified the charges were legitimate, and my card is now unblocked. I hope this resolves any issues, and I look forward to my orders being processed. Feel free to reach out if you need further clarification.

I recently noticed an unauthorized withdrawal of $[redacted] from my bank account under the name Kimberly Knight (Kimberly Martin). This amount was crucial for covering my rent, and I am now facing the risk of eviction due to this deduction. I urgently request a refund as this transaction was not authorized by me. Unfortunately, I cannot resolve this over the phone. Please reach out to me via email at [redacted] promptly regarding this matter.

I made a purchase on Wish.com on December 22, [redacted], successfully paying with my credit card. However, on December 24, [redacted], my order was refunded one by one without any explanation or contact. I have a credit card with a large limit, so I am certain the issue is not on my end. If I reorder, the total changes from $[redacted].50 to $[redacted].00, and the delivery will be delayed by 2-3 weeks. I urgently need these items and I am disappointed by this situation, especially since this is my first time ordering from Wish. Please contact me immediately with a solution.

This is the 10th time I'm addressing this issue. I placed an order on Wish for a wall desk organizer and a love seat that transforms into a bed, paying through PayPal. However, I have not received either item, and now PayPal is pressuring me for payment. PayPal has transferred the funds to Wish, but the products were not shipped. Wish must refund PayPal. I refuse to pay for items I haven't received. I intend to share my disappointing experience with Wish on social media platforms like Facebook and Twitter. I'm extremely frustrated with this situation!

I am experiencing an issue with Wish's software or system displaying an error. I have verified that all of my information is accurate, including my billing address matching my card details. I believe that this issue is on Wish's end and am reaching out for assistance without incurring any costs. I am hopeful that Wish will be able to address and resolve this problem promptly. My phone number is [redacted].