I wanted to order items. Went to check out. Did the payment for the order with iDeal as...

GetHuman3761324's Problem With an Order issue with Wish.com from October 2019

Help with my Wish.com issue
First: share to improve GetHuman3761324's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3761324 may need:
Account username and Account password
The issue in GetHuman3761324's own words
I wanted to order items. Went to check out. Did the payment for the order with iDeal as I always do. When I got redirect back to the wish app it says something went wrong and I should proceed to checkout again.*But meanwhile the charge has been made to by bank account. So now I did pay but the order hasn't been placed.**So i wanted them to check if the order was placed or not and if not to refund the money.**But i get emails from costumer support saying:*****************You have a new message from the Wish Support team relating to (number).**Read the full message and reply directly from the Wish app.**To add additional comments, reply to this email.**********But the message is nowhere to be found in the Wish app.*So i sent a email back asking them to just sent the message over email because i cant find it in the app and i get the above message in return.**So where can i read the message from costumer support and how to i get my money back?

GetHuman3761324 did not yet indicate what Wish.com should do to make this right.

How GetHuman3761324 fixed the problem

We are waiting for GetHuman3761324 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wish.com customer problems.
How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With an Order issue
Reported by GetHuman3761324
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 75371 others
0 customers following this


GetHuman3761324 started working on this issue
Oct 14th, 2019 11:26am
GetHuman3761324 indicated the issue is not fixed yet.
Oct 15th, 2019 11:43am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians