I wanted to order items. Went to check out. Did the payment for the order with iDeal as...

GetHuman3761324's Problem With an Order issue with Wish.com from October 2019

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The issue in GetHuman3761324's own words
I wanted to order items. Went to check out. Did the payment for the order with iDeal as I always do. When I got redirect back to the wish app it says something went wrong and I should proceed to checkout again.*But meanwhile the charge has been made to by bank account. So now I did pay but the order hasn't been placed.**So i wanted them to check if the order was placed or not and if not to refund the money.**But i get emails from costumer support saying:*****************You have a new message from the Wish Support team relating to (number).**Read the full message and reply directly from the Wish app.**To add additional comments, reply to this email.**********But the message is nowhere to be found in the Wish app.*So i sent a email back asking them to just sent the message over email because i cant find it in the app and i get the above message in return.**So where can i read the message from costumer support and how to i get my money back?

GetHuman3761324 did not yet indicate what Wish.com should do to make this right.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Problem With an Order issue
Reported by GetHuman3761324
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 75371 others
0 customers following this

Timeline

GetHuman3761324 started working on this issue
Oct 14th, 2019 11:26am
GetHuman3761324 indicated the issue is not fixed yet.
Oct 15th, 2019 11:43am

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