Hey, I had ordered a beats headset solo *’s from the wish app. When I received them I h...

GetHuman2692532's Refund a Charge issue with Wish.com from April 2019

11 views | 50200 similar | 0 following
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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2692532 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2692532 can let us know if they help or not.
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The issue in GetHuman2692532's own words
Hey, I had ordered a beats headset solo *’s from the wish app. When I received them I had issues with it so I filled for a refund. Wish quickly sent me a return label and I has happy. I printed it and sent it out after three days of having the package. A week went by then another week went by, I just didn’t understand what was going on. I emailed them and they kept telling me to use the in app support for help. But the choices there didn’t help me and I kept trying to the tell the person that it isn’t working. Then they stopped replying to my emails. I tracked the package again because last time it said it was delivered. Then it said it “return to sender”. I have no idea why. Did wish give me a false address so I won’t be able to get a refund? Their service is so bad, I just want to talk to someone so they can help me. The package is at the post office in my city and will be sent to my house soon. I even requested for a return label and I was sent the same one. Why would I send the package back to just get it back again? Wish’s customer service can’t even help me, I’m so worried that I might not get my money back. I don’t know what to do because they don’t want to help me.

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Wish.com

Refund a Charge issue
Reported by GetHuman2692532
Apr 6th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 50200 others
0 customers following this

Timeline

GetHuman2692532 started working on this issue
Apr 6th, 2019 3:15pm

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