Failed refund

GetHuman2611527's Return order issue with Wish.com from March 2019

Help with my Wish.com issue
Top Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman2611527's own words
I cancelled an order on the **th before wish could process the package but they processed the money and took it from my account. They Said it could take up to ** days for the refund to go through. That would have been the **th. And I still have yet to see it as of the **th. Wish has not responded to my emails and when I call it tells me the number is not available at the moment. I need help to get this refund done and I am out of options.
GetHuman2611527 did not yet indicate what Wish.com should do to make this right.
I've been a customer for awhile and I have had issues with some of their products. But I had taken photo proof of every issue to show that it was a legit issue with the product. Such as cloths being to small, jewelery not being what I had order, and toys not functioning at all.
I have used customer support on the app and it tells me I'm in bad standings and need to order more products to become in good standings then I'll be able to speak to them. I have emailed support@wish.Com and I also have tried the support phone number. Which gets you nowhere
I have an issue with Wish.com too
How GetHuman2611527 fixed the problem
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Wish.com

Wish- wireless Bluetooth controller
Return order issue
Reported by GetHuman2611527
Mar 28th, 2019 - 24d ago
I have an issue with Wish.com too
Fixed
Seen by 6 customers so far
Similar issue to 543 others
0 customers following this
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Timeline
GetHuman2611527 started working on this issue
Mar 28th 12:30am
GetHuman2611527 indicated the issue is not fixed yet.
Mar 31st 3:06am
GetHuman2611527 indicated the issue is not fixed yet.
Mar 31st 3:07am
GetHuman2611527 indicated the issue is not fixed yet.
Mar 31st 3:08am
GetHuman2611527 indicated the issue is not fixed yet.
Mar 31st 3:18am
GetHuman2611527 indicated the issue is not fixed yet.
Mar 31st 3:19am