Hi there, I’ve been in contact with you regarding a mobile phone I’ve had refunded, ord...

GetHuman-kieronwb's customer service issue with Wish.com from March 2019

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The issue in GetHuman-kieronwb's own words
Hi there, I’ve been in contact with you regarding a mobile phone I’ve had refunded, order number *af*****d***f**fbe*a***f,**you have closed the chat thread on me and on every occasion I’ve gone through wish support I go around in circles even with the steps I am provided with I end up in the same position, the one we are in now, I can not open the order as it says the item was refunded the the thread has been although it hasn’t and I have to open a different thread to contact your selves.**so I can’t reply or no proper way of contacting you, you said your going to return the funds as wish cash? I’ve not received this it’s been months, over a year now and I still don’t have my money it’s ridiculous l.**I also made a complaint regarding the lack of communication I’ve received regarding the refund, was it logged? Am I being compensated for the trouble I’ve had with all of this.**the service and lack of communication is shocking and may have to seek legal advice if you continue to not contact and help me.**I’d would like this email also logged as a complaint and I expect to be compensated for all of this chasing and trouble I’ve had with your company.**I’m sick and tired of being sent around in a constant circle are you actually reading my emails because you just send me the same reply all the time!**I would like to know how you will be compensating me for my troubles and when I will recieve my refund if £*****Thanks Kieron
I'm going around in circles
Refining my money and compensating
Email after email to go around in circles
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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Wish.com
Customer service issue
Reported by GetHuman-kieronwb
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 25 customers so far
Similar issue to 48148 others
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Timeline

GetHuman-kieronwb started working on this issue
Mar 27th, 2019 2:05pm
GetHuman-kieronwb shared this issue with friends on Facebook
Mar 27th, 2019 2:06pm
GetHuman-kieronwb indicated the issue is not fixed yet.
Mar 30th, 2019 2:10pm
GetHuman-kieronwb indicated the issue is not fixed yet.
Mar 30th, 2019 2:12pm
GetHuman-kieronwb indicated the issue is not fixed yet.
Mar 30th, 2019 2:12pm

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