I need wish to refund my $***.** which I paid for a phone that does not even turn on..a...

GetHuman2636833's customer service issue with Wish.com from March 2019

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The issue in GetHuman2636833's own words
I need wish to refund my $***.** which I paid for a phone that does not even turn on..as soon as I started complaining. They blocked my account...they are doing this to other people as well.**I have used Wish for over a year and have purchased *** items. When I make a purchase, I use a prepaid credit card with the same card number each time.**I have had one complaint that I have sent to Customer Service. I was kind in my initial letter. Without any warning my account has been blocked until I give the company a copy of my bank statement. I do not pay with a card connected to my bank in any manner.**I cannot get an answer about this. All the company does is repeat what I have asked. If I do not receive a reasonable answer by Christmas, I will request a fraud investigation with every organization available and will upload my communications with Wish on Facebook and warn people from using the company.**They do not have a number that reaches a human. I am not the only person with this story.**Product or Service Mentioned: Wish Account.**Reason of review: Problems with payment.
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Wish.com

Customer service issue
Reported by GetHuman2636833
Mar 30th, 2019 - 6 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 5 customers so far
Similar issue to 48847 others
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Timeline
GetHuman2636833 started working on this issue
Mar 30th 12:49am