My wife ordered this item along with several other items on *th January ****. The other...

GetHuman2385711's customer service issue with Wish.com from March 2019

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The issue in GetHuman2385711's own words
My wife ordered this item along with several other items on *th January ****. The other items arrived but not this item. I was asked to raise a ticket, and was told to wait until **th February to see if it turned up. I have made numerous web chats with Wish but nothing. They then advised me the item was delivered on **th January. I explained that it hand and at that stage, in desperation asked my husband to deal with this. I checked with the courier (Yodel) and they told me I should have contacted them as soon as it ant delivered. All they can confirm as that the driver's GeoStat data confirms he was by our house. It does not confirm he delivered it. No signature. No card. It is too big to fit in our mail box. I then recontacted Wish and had several computer generated replies. I have since emailed *****@***.com but have heard nothing. All I want is the item resent via a reputable courier.

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Wish.com

Customer service issue
Reported by GetHuman2385711
Mar 6th, 2019 - 2 years ago
Not resolved
Seen by 45 customers so far
Similar issue to 44962 others
0 customers following this

Timeline

GetHuman2385711 started working on this issue
Mar 6th, 2019 10:18am