I was shopping through the wish app and I had an item in my cart I was thinking about b...

GetHuman1572371's customer service issue with Wish.com from November 2018

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GetHuman1572371's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1572371 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1572371 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Wish.com has better answers for you: Wish.com Help Center
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The issue in GetHuman1572371's own words
I was shopping through the wish app and I had an item in my cart I was thinking about buying. As I was continuing to shop a coupon offer for * percent off my order popped up so I proceeded to click on it thinking it would apply it when I check out but instead it put the order though automatically, I did not realize that this happened at first and upon checking my order history I realized what happened. I was already not sure about the item that was wrongfully ordered and I would like to cancel for a refund. I have tried numerous times to get in touch with contact support through the app but it is so incredibly slow and I wasn't able to open any of theyre replies. Extremely frustrating, can this please be taken care of?
GetHuman1572371 did not yet indicate what Wish.com should do to make this right.
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Wish.com

Customer service issue
Reported by GetHuman1572371
Nov 16th, 2018 - a yr ago
I have an issue with Wish.com too
Not resolved
Seen by 4 customers so far
Similar issue to 22880 others
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Timeline
GetHuman1572371 started working on this issue
Nov 16th, 2018 5:09pm