I'm having trouble trying to return my package y'all sent me the wrong shipping informa...

GetHuman1379057's customer service issue with Wish.com from October 2018

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The issue in GetHuman1379057's own words
I'm having trouble trying to return my package y'all sent me the wrong shipping information and now y'all's app won't let me fix it I've had this thing for a while I need my refund also it said y'all would pay for the shipping back but the post office wants me to pay $*** this thing weighs ** pounds. Why is this taking so long I've had this thing for * weeks now and it takes y'all two days to get back with me please help my name is James Scott I ordered a gun safe through the Wish app and I tried to cancel it before it was even shipped but the app wouldn't let me now it keeps sending me the wrong shipping information and the post office won't take it unless I pay $*** to ship it and that app said it was already paid for I've been trying to fix this for a while now and y'all keep f****** with me now I got a lawyer and I sent you a letter.
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Wish.com

Customer service issue
Reported by GetHuman1379057
Oct 20th, 2018 - a mon ago
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GetHuman1379057 started working on this issue
Oct 20th 12:12am