My husband ordered a *** piece PE polyolefin set, which was supposed to have delivered...

GetHuman936041's customer service issue with from July 2018

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The issue in GetHuman936041's own words
My husband ordered a *** piece PE polyolefin set, which was supposed to have delivered on April **th of ****. When it didn't arrive by April **th **** at that time we checked the tracking and it said if it has not arrived give it a few more days so we did . In the past it has taken up to * months to recieve an item. When it didn't arrive by June **th, My husband contacted them and notified them that he still had not received the item we paid for.. At that time he was informed that it was past the ** day return time. So he just stopped contacting them. I started contacting them a few days ago and letting them know I do not want a refund I simply want the item that they have already taken the money out of my account and paid for. And that's simply all I want is the item that I have paid for the tracking shows where it was leaving China headed for the country destination but it never showed up. And that's all we want we want the item we paid for.
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Customer service issue
Reported by GetHuman936041
Jul 31st, 2018 - 9 mons ago
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Jul 31st, 2018 9:26pm