My name Shirley Bowers I ended up with two Hewlett-Packard refurbished computers I have...

GetHuman-bowersjl's Return order issue with from April 2018

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Instructions on how to return an order can be found here
The issue in GetHuman-bowersjl's own words
My name Shirley Bowers I ended up with two Hewlett-Packard refurbished computers I have requested shipping labels for their returns both of them have been returned to me with labels attached over the shipping address saying return for postage I don't know what happened or why it happened I only know I try to send them and they were returned to me now what do I do I again requested shipping labels I don't think somebody understands I would really like some information from you explain to me what I need to do to return both items for refund*I asked what the return postage would be if I had to pay to ship them back out of curiosity they told me approximately $** each item the shipping label I thought and they also believed it was prepay by your company via UPS Store I was under the impression that you sent me a prepaid return label is this not the case is this why they were returned to me for postage not paid will somebody please explain to me why these were returned to me and why I have not yet received full credit for both items

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Return order issue
Reported by GetHuman-bowersjl
Apr 29th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 10000 others
0 customers following this
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GetHuman-bowersjl started working on this issue
Apr 29th, 2018 7:37pm
GetHuman-bowersjl indicated the issue is not fixed yet.
Apr 29th, 2018 8:41pm
GetHuman-bowersjl indicated the issue is not fixed yet.
May 1st, 2018 4:48am
GetHuman-bowersjl indicated the issue is not fixed yet.
May 3rd, 2018 4:44am

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