I have had the money on my card for over a week! They have just canceled my service for...

GetHuman-ahbmph's customer service issue with Windstream from November 2018

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The issue in GetHuman-ahbmph's own words
I have had the money on my card for over a week! They have just canceled my service for the second time! The call center for Billings sounds like they are in India or something and the guy turned it back on but WOULD NOT JUST TAKE MY $ OFF MY CARD THE * TIMES I CALLED THIS WEEK ALONE! I told them just to deduct it and both of them said oh it takes a few days they will just do it. Well guess what, you turned it off again! I am beyond livid! I use this for my job! I kept my agreement! Why aren’t they just taking the stupid money off? I even asked him to double check the card number! Seriously! My phone is ********** and please someone that speaks English and can fix this and take the money call me! My cell is ********** since y’all cut my phone AGAIN!

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Windstream

Customer service issue
Reported by GetHuman-ahbmph
Nov 13th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 921 others
0 customers following this

Timeline

GetHuman-ahbmph started working on this issue
Nov 13th, 2018 10:47pm

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