On Thursday which was yesterday! We had out internet go down here at out home! We calle...
GetHuman-leckerc's customer service issue with Windstream from August 2018
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The issue in GetHuman-leckerc's own words
Trying to work and send stuff with internet ... On Thursday which was yesterday! We had out internet go down here at out home! We called the off hrs line and they told us maybe Monday a tech could be here? This can't be! We need this internet due to our buisness we run out of the home! Tried calling the Dalton Ga. Office this morning and all day and left message for a return call? No one called us back! Now my data with Verizon is running low and this is getting to be rediculous! Could someone please give me an answer when a tech will be here? We been with you all since **** and never had issues as this? We tried resetting the box and unplugging it for a few minutes and still down! Please can someone give us an answer? I never seen a company with such poor service in getting back to us on this issue? Thank Chuck Lecker *** Maverick drive Summerville Ga. ***** phone is ***-***-****
We have a business and we need this now!
We need someone to call us at *** *** ****. Or *** *** ****
We been a loyal customer since **** and never missed a payment
We tried several times to resetting the box unplugged it for several minutes checked the lines and still not able to get it to work
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