I top up my wind mobile number yesterday for gigainternational for **gb cost **euoros v...

GetHuman-mancion's customer service issue with Wind Mobile from October 2018

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The issue in GetHuman-mancion's own words
I top up my wind mobile number yesterday for gigainternational for **gb cost **euoros via wind application. When the promo is activated i got * euros left. And means data is ready to use but when i open the data, the outstanding balance finished. I top up again cost *euros to get an outstanding balance. But after getting the balance, upon opening and using the data. The balance is finished again instead consuming the promo package that i have on my account.
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Wind Mobile

Customer service issue
Reported by GetHuman-mancion
Oct 20th, 2018 - a mon ago
I have an issue with Wind Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 38 others
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Timeline
GetHuman-mancion started working on this issue
Oct 20th 9:17am