ON ********** WE VISITED WHITE CASTLE FOR DINNER (Fremont Street). AS MY SON AND I WERE...

GetHuman1882951's customer service issue with White Castle from January 2019

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The issue in GetHuman1882951's own words
ON ********** WE VISITED WHITE CASTLE FOR DINNER (Fremont Street). AS MY SON AND I WERE STANDING IN LINE AT THE RESTROOM WE WERE CIRCLED BY *-** PEOPLE WHO WERE TRYING TO GET THEIR FRIEND OUT OF THE BATHROOM. THEN AS THEIR FRIEND OPENED THE DOOR AFTER THEY WERE BANGING ON IT, THEY TRIED TO CUT IN LINE WHERE MY SON AND MYSELF WERE WAITING. *THEY CALLED US ALL KINDS OF NAMES (RACIAL NAMES AND OTHER THINGS) AND WERE VERY AGGRESSIVE.*WE WERE ABLE TO GET INTO THE BATHROOM TO LOCK THE DOOR BUT AS WE EXITED THEY WERE WAITING FOR US AND WERE STILL VERY HOSTILE AND AGGRESSIVE. *WE WENT BACK TO OUR TABLE WHERE OUR FAMILY MEMBERS SAW I WAS SHAKEN. THEY ASKED WHAT HAD HAPPENED AND AS I WAS DESCRIBING WHAT WENT ON THESE PEOPLE CAME OUT OF THE BATHROOM HALLWAY AND SAW ME. *THE GAL IN THE GROUP YELLED TO ME AND SAID "THAT'S THAT WHITE *****" POINTING AT ME AND YELLING OTHER NAMES. MY DAUGHTER GOT UP AND WALKED TOWARDS THIS GAL AND ASKED WHAT SHE WAS SAYING TO ME WHEN SHE WAS PUNCHED IN THE FACE BY ONE OF THE OTHER MEN. MY HUSBAND JUMPED UP AS HE SAW THIS HAPPENING TO HELP OUR DAUGHTER AND GET THIS GUY OFF OF HER BECAUSE HE WAS CONTINUING TO ATTACK HER AND HE WAS PUNCHED IN THE FACE BY ANOTHER PERSON. MY DAUGHTER HAS A BROKEN NOSE AND BLACKENED EYES. MY HUSBAND WAS BLOODY BECAUSE OF THE CUTS TO HIS MOUTH AND HEAD. HE LATER HAD TO GO TO THE ER (ELITE ER IN LAS VEGAS). HE RECEIVED ** STITCHES TO HIS FACE AND IN THE ATTACK AT YOUR RESTAURANT LOST HIS FRONT TEETH. I NEED SOMEONE TO CONTACT US TO DISCUSS THIS SITUATION. *MY HUSBAND AND DAUGHTER ARE HURT AND MY HUSBAND MEDICAL BILLS ARE CLIMBING.*MY CONTACT NUMBER IS****-***-**** CELL*CHARLOTTE GRISWOLD*TODAY IS ********** PLEASE CALL ME IMMEDIATELY

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White Castle

Customer service issue
Reported by GetHuman1882951
Jan 2nd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 24 others
0 customers following this

Timeline

GetHuman1882951 started working on this issue
Jan 2nd, 2019 10:09pm

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