WhatsApp Customer Service Issues

I encountered an issue with a purchase I made on the Alibaba website in March [redacted] from OG Inc. (ORA GLOBAL INC.) for a Korg PA4X 76-Note keyboard. Initially, I was offered a special deal to buy two keyboards and get one free with free shipping for $[redacted]. I communicated with them via WhatsApp using the number +[redacted]82, where a person named Donald provided me with their Alibaba ID Number UAI[redacted]32MWHG. After sending the initial payment, they asked for additional funds for insurance and then claimed there were issues with the shipping carrier. Eventually, they requested more money for reshipping or offered a refund if I sent them more funds. I suspect this may be a scam and have reached out to Alibaba and the Better Business Bureau. I have documentation for my claims.

For the past 3-4 years, I've been using my WhatsApp account with the phone number [redacted]. Today around 11 am, several unknown numbers messaged me, indicating that messages may have been sent from my account to them. Since my SIM card's network is poor, I've only been using it for WhatsApp. I need to recover some important messages. I've reported this issue to the Meppadi Police station in Wayanad, and they have forwarded the complaint to the cyber cell in Kalpetta, Wayanad. I'd appreciate it if you could investigate how these messages were sent from my account. If I can access my account again, I can back up my chats and update my number. Please address this matter promptly. I'm willing to provide screenshots of the numbers if necessary.

I received a WhatsApp message from a distant acquaintance, which seemed suspicious. He claimed he mistakenly sent me a verification code, and indeed, I received multiple codes in SMS. Despite not initiating the verification, I ended up logged out of WhatsApp. I attempted to request a new code, but the delivery time for SMS is delayed by 7 hours and 1 hour for calls. Although I receive SMS codes, they do not work, prompting me to wait and retry. Additionally, I received several calls from a UK number, +44 [redacted], with a female voice providing a code that did not work. Now, my parents and uncle are experiencing the same issue after receiving similar messages from this acquaintance.

Hello, I would like assistance in unbanning my phone number from WhatsApp. My phone was with a technician, and the activities leading to the ban were not authorized. I apologize if there was a violation of terms and assure you it won't happen again. I would like the opportunity to remove any problematic groups or contacts to rectify the situation. Your prompt response in helping me unban my number would be greatly appreciated. Thank you.

Hello WhatsApp Team, I've been denied access to WhatsApp, which is essential for my work. Due to the COVID-19 pandemic, I share information with students whose numbers are not always saved as many students join us frequently for online study. I also share test marks with parents of students studying with us. It's possible that some students may not want their test marks shared with their parents, leading to complaints about my number on WhatsApp. I kindly request permission to restart my WhatsApp account, as this number is crucial for my job with the company. Please assist me in resolving this issue promptly. My mobile number is +[redacted]07. Thank you!

I need urgent assistance as someone has hacked my WhatsApp using the 6-digit code I mistakenly provided. Upon attempting to log in, I received a message stating that I have attempted too many times and must contact customer support as my account appears to be permanently locked. I urgently require help in disabling the two-step verification set up by the hacker. My WhatsApp is essential for daily communication, and I implore you to assist me in regaining control of my account promptly. Despite successfully entering the 6-digit code, I am now prompted for the hacker's two-step verification code, necessitating your immediate intervention. As your responses typically take a day or two, please provide a comprehensive solution in your reply to resolve this matter swiftly, ensuring I do not encounter this issue again.

I recently made a call for assistance as my account has been banned. I believe someone has scammed my account, causing me distress. Furthermore, my WhatsApp was hacked and needs to be deactivated and unbanned. I received a message asking for money and have been experiencing issues with unexpected errors on the app. A family member also received a suspicious message requesting activation codes. Kindly assist in resolving the ban on my WhatsApp account, as I require it for communication. Thank you for your help in this matter.

I recently received a message from Whatsapp notifying me that my number, 00[redacted][redacted], has been banned without providing a reason. The message suggested it was due to inappropriate use. I am a 77-year-old widower who relies on Whatsapp to stay connected with my family, especially during this challenging time of being confined at home due to the pandemic. Whatsapp is my main form of communication with my loved ones, and I depend on it greatly for support. I also have an underlying heart condition. If I have unintentionally violated any terms, I sincerely apologize and kindly request the restoration of my number. Thank you, P. Kelly

Good morning, This is Somesh from Jaipur, Rajasthan, India. My WhatsApp number has been blocked, and I am just a student. I want to assure you that I will not violate any terms and conditions in the future. WhatsApp is crucial for me to communicate with friends, clients, and attend online classes in this digital age. I kindly request to please unblock my number. I promise this issue will not recur. Thank you.

Earlier today, I received a call where I may have mistakenly shared a text code sent to me via WhatsApp, thinking it was a meeting link code. Since then, I've been unable to access my WhatsApp account. I keep getting a message saying my account is protected by 2-step verification, even though I didn't set this up or link an email during registration. I'm reaching out from Nigeria and would really appreciate any assistance. My number is +[redacted][redacted].

Dear Sir/Madam, I recently shared a video from another group, assuming it was harmless as it was meant as a joke. Unfortunately, the video violated WhatsApp's terms of use, resulting in my number, [redacted][redacted], being banned without notice. I assure you that if I had known about the content, I would not have shared it. I kindly request a fair review of this situation and the removal of the ban on my number. WhatsApp is essential to my work, and I promise to be more cautious in the future to avoid sharing inappropriate content. Thank you for your attention to this matter. Regards, Nasim

Hello Whatsapp team, I am Anmol Razzaq, reaching out regarding my Whatsapp number +[redacted]25. I recently encountered a situation where I inadvertently shared my WhatsApp registration code with an unknown caller, resulting in my account being banned. As a teacher who relies on Whatsapp to communicate with students and colleagues, this restriction is affecting my ability to perform my job effectively. I have previously emailed you about this issue without receiving a response. I kindly urge you to address this matter promptly. Going forward, I will be more cautious with sharing verification codes. Thank you. -Anmol Razzaq

Hello, my name is Giuliano Musotto. My Whatsapp account has been hacked many times, and I am having trouble logging in with my phone number [redacted]. Every time I try to access my account, it asks for two-step verification. Could you please check if my email account [redacted] has been compromised? Is it possible to contact the cybercrime unit directly? Please respond urgently. Thank you very much. Best regards, Musotto Giuliano

I am trying to transfer my app data from an Android Google Pixel 3 to a new iPhone XR. The app is recognizing my email address but is not restoring all the phone numbers and messages. I need assistance on how to transfer all the app information from my Android to the new iPhone in simple terms. The email associated with the app is [redacted] For help with this issue, please reach out to the following email address. Thank you.

I've been networking and using WhatsApp for online marketing, sending out messages to increase views. However, after sending save for save messages and a broadcast to [redacted] people, my number got banned. I was surprised when I opened WhatsApp and saw the ban notification. I rely on WhatsApp for my business activities and communication for shows. I had to restore everything but now seek to appeal the ban. I understand now that these actions led to the ban, and I apologize. I promise not to repeat the broadcast to a large group. Please reconsider my ban as WhatsApp is crucial for my work. Thank you.

I messaged people I didn't know to share my link. The link wasn't inappropriate, and I regret my actions. Please consider unbanning my WhatsApp account [redacted] as all my important study notes are stored there. I sincerely apologize and promise not to do it again. Your understanding in unblocking my account would be greatly appreciated. Thank you.

Hello, I am requesting assistance as my WhatsApp number has been banned, even though I haven't used any third-party applications or WhatsApp mods like GB WhatsApp. I highly value this number and kindly ask for support in restarting my account and having my WhatsApp number unbanned. Thank you, Arpit Rawal WhatsApp number: [redacted] Email: [redacted]

Hello, I am facing an issue with my WhatsApp account. Recently, someone gained access to my account, and now I am unable to regain control of it. About a week ago, I received a message from a girl requesting a 6-digit code from me. Regrettably, I shared the code with her, not realizing it was a mistake. Now, my account is sending messages to my contacts without my knowledge. Realizing my account was compromised, I uninstalled WhatsApp from my phone, which was another mistake. As a result, I am now unable to log in since I am not receiving the SMS code necessary for verification. Could you please assist me with resolving this issue? Perhaps by logging out all the accounts linked to my phone number associated with +[redacted]26. Thank you for your help.

My account was compromised, and I've been locked out. I need to regain access as soon as possible. Multiple individuals have informed me that their accounts were hacked through mine. I've attempted the verification process through calls and messages, but each time I input the code, it gets dismissed, and I'm forced to wait for 8 hours. I've gone as far as changing my phone and reinstalling WhatsApp, but nothing has been successful in resolving this issue.

I previously had a cellphone line with Sprint linked to another person's account. Unfortunately, due to the pandemic, the other individual lost their job and stopped making payments, resulting in the lines and numbers being lost. Consequently, I lost access to my WhatsApp account, which I used via Wi-Fi after the line was blocked by Sprint. Recently, I received a message about someone trying to recover their WhatsApp account, ultimately locking me out of mine. Concerned about potential access to my private information, I intend to block, cancel, or erase all data in my account. While I have not obtained a new line yet, I want to secure my information from unauthorized access. For further communication, please reach me at [redacted] or via email at [redacted]