The serial number of the box is impossible to read. When I opened utilities and went to...
GetHuman1477618's customer service issue with Western Digital from November 2018
Help with my Western Digital issue
The issue in GetHuman1477618's own words
The serial number of the box is impossible to read. When I opened utilities and went to settings, the serial number is not there. How do I find serial number to register this product?
GetHuman1477618 did not yet indicate what Western Digital should do to make this right.
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How GetHuman1477618 fixed the problem
Go to WD drive utilities. There will be a logo in a box that says My Passport for Mac. Click on the logo. It should say “About My Drive. Your serial number and other information should be in a gray box. Good Luck
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