The serial number of the box is impossible to read. When I opened utilities and went to...

GetHuman1477618's customer service issue with Western Digital from November 2018

Help with my Western Digital issue
The issue in GetHuman1477618's own words
The serial number of the box is impossible to read. When I opened utilities and went to settings, the serial number is not there. How do I find serial number to register this product?
GetHuman1477618 did not yet indicate what Western Digital should do to make this right.
I have an issue with Western Digital too
How GetHuman1477618 fixed the problem
Go to WD drive utilities. There will be a logo in a box that says My Passport for Mac. Click on the logo. It should say ÔÇťAbout My Drive. Your serial number and other information should be in a gray box. Good Luck
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Western Digital

Customer service issue
Reported by GetHuman1477618
Nov 3rd, 2018 - a mon ago
I have an issue with Western Digital too
Fixed
GetHuman1477618 shared how to fix
Seen by 3 customers so far
Similar issue to 43 others
0 customers following this
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Timeline
GetHuman1477618 started working on this issue
Nov 3rd 1:34pm
GetHuman1477618 confirmed the issue is fixed. Hooray!
Nov 3rd 1:38pm