I'm usually an air Canada flyer and decided to try westjet witch I'm currently regretti...
GetHuman2472529's customer service issue with WestJet from March 2019
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The issue in GetHuman2472529's own words
I'm usually an air Canada flyer and decided to try westjet witch I'm currently regretting. I boarded a flight out of fort st john bc with a fish, yes a fish and when I arrived in Calgary I boarded my next flight heading to toronto but to no avail. I was rudely escorted off the plane due to me having said fish and am currently being rebooked on aircanada to arrive at my final destination on the **th at ****am Atlantic time instead of ***pm Atlantic on the **th. I was not told of any issue pertaining to me having said fish and now I'm being told I'm not allowed causing me to deal with the consequences. I suggested due to the misunderstanding that westjet pay for the only available flights being first class to get me home to be denied. Your company mislead me putting me in this position then to remedy it I'm given the cheapest way that's convenient to you not to me. Customer service was great up to the point I was told westjet will not pay to fix the problem you lead me into witch is obserd.
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