last night I visited one of your restaurants and it was **:** and I went through the dr...

GetHuman-emoise's customer service issue with Wendy's from May 2019

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The issue in GetHuman-emoise's own words
last night I visited one of your restaurants and it was **:** and I went through the drive-thru the guy came on the speaker and said that they were closed it clearly states that they are open till midnight so I don't understand why it was close to **:** or why was told that but this is not the first time that this is happened at this facility this is probably my fourth time I live in Independence Missouri and this happened at the one on Noland Road I just clearly think that something is wrong if it says you're open till midnight and I'm told at **:** that you guys are close without any explanation no the computers down which is understandable I could understand that nothing and I really didn't want to do this but I just think that there's just too many problems with that

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Wendy's

Customer service issue
Reported by GetHuman-emoise
May 18th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 380 others
0 customers following this

Timeline

GetHuman-emoise started working on this issue
May 18th, 2019 3:42pm
GetHuman-emoise indicated the issue is not fixed yet.
May 19th, 2019 9:41pm