I went to Wendy's on ***th in Kent, Washington and had a horrid experience. **. They ar...

GetHuman-kassiste's customer service issue with Wendy's from June 2018

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The issue in GetHuman-kassiste's own words
I went to Wendy's on ***th in Kent, Washington and had a horrid experience. **. They are extreme*y slow. There was only one other gentleman and myself in there and they could not move slower than a slug.*This was due to the fact they were all sitting around chatting and not doing their jobs. The gentleman and I had to wait for fries because they forgot to put them down. There was just an empty bin.**. Rude. I used one of the ladies if I could get a drink and she looked right at me and walked away, She did not even acknowledge my request**. My food was cold when I did get it. how does that happen when there is no one in the restaurant?**. Cashier boy was totally confused and it was obvious he had not been trained properly. *I have had problems with this Wendy's before. They are slow and ignore customers needs. I think some retraining may be in order. *I believe I deserve some free coupons that I can use at a different Wendys. This experience was unacceptable. If I do not receive an acknowledgement, then I will write to the BBB,**Kassandra Stebner

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Wendy's

Customer service issue
Reported by GetHuman-kassiste
Jun 28th, 2018 - 4 years ago
Fixed
Seen by 24 customers so far
Similar issue to 34 others
1 customer following this
Items needed
Name on the reservation

Timeline

GetHuman-kassiste started working on this issue
Jun 28th, 2018 10:51pm
GetHuman-kassiste indicated the issue is not fixed yet.
Jun 29th, 2018 1:00am
GetHuman-kassiste indicated the issue is not fixed yet.
Jun 29th, 2018 4:40pm
GetHuman-kassiste indicated the issue is not fixed yet.
Jun 29th, 2018 4:42pm
GetHuman-kassiste indicated the issue is not fixed yet.
Jun 30th, 2018 1:36am
GetHuman-kassiste indicated the issue is not fixed yet.
Jul 2nd, 2018 8:32pm
GetHuman-kassiste indicated the issue is not fixed yet.
Jul 2nd, 2018 8:34pm

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