Your Wells Fargo Online access has been suspended*Gregory Drzewiecki*To Wells Fargo*I d...
GetHuman-drze's customer service issue with Wells Fargo from August 2019
Help with my Wells Fargo issue
The issue in GetHuman-drze's own words
Your Wells Fargo Online access has been suspended*Gregory Drzewiecki*To Wells Fargo*I do not want change my username which I used for many years. In June and July you wanted me to change my password. I changed my password over ** times. Each time you accepted new passwords informing me that I could sign in. When I tried I was getting message that you do not recognized username or password. I talked to your representative and was told that I could not use WIFI and use only mobile but I am in Europe and have different cell phone and you kept sending SMSs to my cell I left in USA.*Next day I got connection with Wells Fargo using WIFI, so your representative lied. I do not have problem with other banks (Bank of America, Chase, City….). What is a problem with Wells Fargo?*Today I used my tablet to connect with my accounts with Wells Fargo. And I was suspended on line. I am businessman and I travel a lot and my IPs are changing frequently. Before I left USA I informed Wells Fargo that I would be in Europe for over * months. I am a businessman and I need to have an access to my accounts ****.*You want me to change my username and password Why?, I want to keep them and if you do not let me have them I will change bank.*This is * hours’ time difference and if you do not cancel suspension and push me to change my username and password I take another bank.**Gregory Drzewiecki
GetHuman-drze did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman-drze fixed the problem
We are waiting for GetHuman-drze to fix the problem and share the solution with the rest of us customers.
Please help with my Wells Fargo issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wells Fargo customer problems.