I have an issue which appears on my credit report which say "Foreclosure started." I a...

GetHuman-cmoelle's customer service issue with Wells Fargo Home Mortgages from June 2018

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The issue in GetHuman-cmoelle's own words
I have an issue which appears on my credit report which say "Foreclosure started." I am writing to obtain a letter from WFHM stating that loan number ********** Client number *** has been paid in full “Foreclosure Started” can be removed from my account record since the loan was fully paid off after a sale of the property, NOT foreclosed. This letter needs to be copied to both Experian and to ARC, so that a rapid rescore can be done. This should be no problem for you since I have a letter from WFHM thanking me for payment in full. I would like to consider WFHM again in the future and your rapid resolution of this issue would go far toward that end. Address of the property in question is: ***** NE ***th PL, Bothell *****. **Thank you, *Craig Moeller****** E Riverside Dr B****Bothell WA *****
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Wells Fargo Home Mortgages

Customer service issue
Reported by GetHuman-cmoelle
Jun 5th, 2018 - 6 mons ago
I have an issue with Wells Fargo Home Mortgages too
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Seen by 2 customers so far
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Items needed
Name on mortgage/loan
Loan/mortgage number
Property address
Last 4 of social security number
Date of birth
Account phone number
GetHuman-cmoelle started working on this issue
Jun 5th 9:21pm