I have numerous websites on Weebly's platform and one of them was set to expire in earl...

GetHuman4849146's Account Access issue with Weebly from May 2020

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Name on the account, Billing address, and Email address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4849146's own words
I have numerous websites on Weebly's platform and one of them was set to expire in early May. I had entered updated credit card information, but one website was not accessing this updated information, and was suspended for non-payment. I have been searching for several weeks for a workaround to this problem (different credit cards, paying with PayPal), but I simply can't get payment through to Weebly. I have contacted them numerous times through their customer service chat window, contact us window, and I've tried calling them (but don't have and can't access a PIN). I finally received an email saying I'm in their queue for customer service, but that was * days ago. I'm getting desperate to get my website back up and running.**I think that all I need to do is get payment through to Weebly, but their payment portal is glitching.**THANK YOU for your help!**All best wishes,**Stephanie******@***.com****-***-****

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Weebly

Account Access issue
Reported by GetHuman4849146
May 20th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 685 others
0 customers following this

Timeline

GetHuman4849146 started working on this issue
May 20th, 2020 6:44pm

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