It is not fixed. I was told it is an issue that some people at are having and others are not. They are trying to fix it. Meanwhile I have paid for this site and it is a hot mess.

GetHuman842502's customer service issue with from July 2018

27 views | 58 similar | 1 following
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The issue in GetHuman842502's own words
Trying to get it straightened out and usable so I can update it. ... my web site has disappeared. It is*It is one page of overlaid pictures, no tabs and no way to get into it??? I am paid through ***** for the enhanced package. Please help. ***-***-**** . My account number is **********Thank you. Bonnie Schaeffel & Steven
I want my site put back in order and someone to walk me through how to work it with the new format.
I have been a customer for about ** years or more. I bought my site back when it was freewebs. I spent literally weeks designing it myself and building it myself. I loved the old version and even a non-techno person like myself could use it. Then they updated it without explanation and I could not longer work it at all. Now it is pretty much gone. Just a couple layered pictures and no tabs yet i paid for the premium enhanced version. Do I get reimbursement?
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My website.
Customer service issue
Reported by GetHuman842502
Jul 2nd, 2018 - 5 years ago
Seen by 27 customers so far
Similar issue to 58 others
1 customer following this
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GetHuman842502 started working on this issue
Jul 2nd, 2018 5:19pm
GetHuman842502 indicated the issue is not fixed yet.
Jul 2nd, 2018 6:57pm
GetHuman842502 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:02pm
GetHuman842502 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 6:28pm
GetHuman842502 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 6:29pm

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