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Webroot Customer FAQ

Top Answers & How-to Guides

What is Webroot's Phone Number?

The question we are asked most often is about how to talk to Webroot customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Webroot offer any refunds or guarantees?

Yes, Webroot offers a 70-day money-back guarantee on its products. If you are not completely satisfied with your purchase, you can...
Ask any question you have about Webroot customer service, get an answer now.

Recent Webroot Customer Questions

Can I speak to your accounting department about a Webroot charge on my Visa account ?

We're sorry, but as an assistant, we're unable to connect you directly with our accounting department for specific account queries. If you have been charged and are unclear about the details, we recommend reaching out to Webroot's customer support. They can guide you more precisely based on your account details, and provide a breakdown of where and when the charge originated from.
Asked Mar 5, 2024 3:27 PM

Help me with my Webroot customer service issue

Overview

What is Webroot?

Webroot is a leading cybersecurity company that offers a wide range of products and services to protect individuals and businesses...

Protection Features

How does Webroot protect against malware and viruses?

Webroot protects against malware and viruses through its unique approach called the Webroot SecureAnywhere technology. It relies on This proactive security solution employs behavior analysis and machine learning algorithms to identify and block known and emerging threats in real-time. It leverages a vast network of sensors and automated data analysis to quickly detect and respond to potential threats across millions of endpoints. Furthermore, Webroot employs a layered approach to security, combining the power of cloud-based threat intelligence with local device capabilities. This multi-dimensional approach ensures comprehensive protection against malware, including zero-day attacks and other advanced persistent threats. In summary, Webroot's cloud-based approach, coupled with its intelligent, lightweight agent, delivers real-time protection against malware and viruses, offering users advanced security without compromising system performance....

Does Webroot provide protection for online banking and shopping?

Yes, Webroot provides top-notch protection for online banking and shopping. With its advanced features and technology, Webroot ensures...

Antivirus Software

What features are included in Webroot's antivirus software?

Webroot's antivirus software comes packed with a comprehensive set of features to protect your digital life. It boasts real-time threat...

Usage

Can I use Webroot on multiple devices?

Yes, you can use Webroot on multiple devices. With Webroot SecureAnywhere, you have the flexibility to protect your devices across...

Trial and Refunds

Does Webroot offer a free trial?

Yes, Webroot offers a free trial of its antivirus software. This trial allows users to experience the full range of services and features...

Does Webroot offer any refunds or guarantees?

Yes, Webroot offers a 70-day money-back guarantee on its products. If you are not completely satisfied with your purchase, you can...

Customization

Can I customize the scan settings in Webroot?

Yes, you can customize the scan settings in Webroot. With Webroot, you have the flexibility to tailor the scan settings according to...

System Requirements

What are the system requirements for Webroot?

The system requirements for Webroot are minimal, ensuring compatibility across various devices and operating systems. For Windows users,...
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