On my tablet, wechat is been enabled by security. I do not have many friends and it is...

GetHuman2712265's customer service issue with WeChat from April 2019

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Help with my WeChat issue
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The issue in GetHuman2712265's own words
Sign in to the account ... On my tablet, wechat is been enabled by security. I do not have many friends and it is for me impossible to get verification of my account. My password is not accepted, and looking in with SMS get me only to security to re enter again. *I still like to use wechat***Account name is rene********I need access to the account**At the moment I can not use the account and I can not set up a new account with my phone number
Is a new account on a new phone
Either let me use the account and the account details or let me set up a new account with the phone number
I am a new customer who only started to use the account
Tried to get in contact with wechat
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WeChat

Message to my friends
Customer service issue
Reported by GetHuman2712265
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 957 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman2712265 started working on this issue
Apr 9th, 2019 9:56pm
GetHuman2712265 indicated the issue is not fixed yet.
Apr 10th, 2019 7:42am
GetHuman2712265 indicated the issue is not fixed yet.
Apr 11th, 2019 7:24am
GetHuman2712265 indicated the issue is not fixed yet.
Apr 11th, 2019 7:33am