Yesterday I visited Birch **** Observation Tower in Virginia, as usual I used Waze to g...
GetHuman3844283's customer service issue with Waze from October 2019
Help with my Waze issue
The issue in GetHuman3844283's own words
Trying to get to Birch **** Observation Tower ... Yesterday I visited Birch **** Observation Tower in Virginia, as usual I used Waze to get to my destination as I love the app. However, yesterday Waze brought me an hour away from where the actual destination was. If that wasn't bad enough the app brought me down this dirt road to where it claimed the destination was. This ended up becoming a dirt road that I was not able to turn around until miles in. Not only did my jeep get stuck in the mud, now my jeep has thousands of scratches because I could not turn around and it's going to cost me in the upper hundreds to a thousand dollars to buff all of the scratches out. I am wanting to see if I can get a form of payment from Waze as following the directions on app has total ruined my jeep I just bought this summer. **Thank you,*Jacob Sweeney
This was especially frustrating because the false destination destroyed my jeep
They could make it right by giving me compensation for the damage given to my jeep
I have been using Waze for as long as I have been driving and have even got it so my whole family uses it too
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