I live in Jerusalem, Israel on Michaelson Street. The official street name is "Y.Z. Mic...

GetHuman-yaacovb's customer service issue with Waze from October 2018

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The issue in GetHuman-yaacovb's own words
I live in Jerusalem, Israel on Michaelson Street. The official street name is "Y.Z. Michaelson"* -- it includes the first initials of the name of the person after whom the street is names. Irritably, when a Waze user tries to reach our street, they do not get it on your application, because they do not know that you MUST enter the initials. This is a problem. I would like to ask you to simply drop the first initials from the name of the street from your application, so that if a Waze user types in "Michaelson" in English or in Hebrew, they will get the address correctly. This is a general problem, as many streets in Israel are named after persons, and users do not know their initials. You should keep the initials only if there are two streets in the same town or location with the same surname but different initials.

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Waze

Customer service issue
Reported by GetHuman-yaacovb
Oct 15th, 2018 - 4 years ago
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Seen by 43 customers so far
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GetHuman-yaacovb started working on this issue
Oct 15th, 2018 7:01am

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