WAZE comes up and I put in information - and destination - She comes on and says Let...

GetHuman819289's customer service issue with Waze from June 2018

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Help with my Waze issue
Before contacting them, items GetHuman819289 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman819289's next move: go to the Waze help center.
Waze doesn't have a customer phone number that is answered by an agent. Instead, GetHuman819289 will want to follow the link below to head to their help center. We will check on GetHuman819289 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman819289's own words:
WAZE comes up and I put in information - and destination - She comes on and says Let's GO - then does not talk to me again - I get the map - I have i phone * - I have checked everything I know to check - sound is on - any suggstions?
I trust that Waze will make this right and come up with a resolution that is fair.
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Waze

Customer service issue
Reported by GetHuman819289
Jun 25th, 2018 - 2 mons ago
I have an issue with Waze too
Not resolved
Seen by 2 customers so far
Similar issue to 61 others
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Timeline
GetHuman819289 started working on this issue
Jun 25th 6:41pm