Let me start by asking anyone out there how I can get in touch with a higher up in the...
GetHuman1959838's customer service issue with Walmart Vision Center from January 2019
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The issue in GetHuman1959838's own words
Get an eye exam and contacts ... Let me start by asking anyone out there how I can get in touch with a higher up in the corporate office. The folks at my neighborhood vision center are of no help. I need to communicate with someone on the corporate level. Maybe by this time I might need to find out who their attorney is cuz surely they should have one. *I had to go back for an eye exam four times having a different optometrist every time but they still did not get my prescription right. I was rushed through the process each time. They claimed I no longer had a stigmatism yet my contact slips all over my eyeball. They gave me a different prescription for each eye then they just decided each eye was the same cuz I guess it was just easier for them not sure. But to this day I can barely see out of my right eye. It takes me a long time to save up over $*** which is what this exam cost me. I'm very upset. Everyone working there was rude and downright incompetent. The equipment looked as though it came out of the middle ages. Not sure how four optometrists could not get that I obviously still have a stigmatisms when my contact is slipping all over my eye and I can barely even see anything but a blur out of that eye. I'm very very upset.
They were just extreme rude and incompetent being that I cannot see out of my right eye at all.
I want the money I spent on my eye exam refunded to me. I don't expect to be refunded for the contacts but the eye exam itself did me no good at all. I have to go to a better higher quality optometrist and I'm struggling to make ends meet I cannot pay for someone else's incompetence.
I was always nice no matter what.
I went back as many times as they would let me. Every eye exam nobody could get it right on my right eye cuz I have a stigmatism and either they don't have updated equipment to test for that or the eye doctors don't understand enough.
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