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Walletgear.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Walletgear.com Customer Service?

The question we are asked most often is about how to talk to Walletgear.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I customize a wallet with my own design or initials on Walletgear.com?

Yes, you can definitely customize a wallet with your own design or initials on Walletgear.com. We offer personalized options to make...
Ask any question you have about Walletgear.com customer service, get an answer now.
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Recent Walletgear.com Customer Questions

I am calling about order #294309

I'm sorry, but as an FAQ page, I don't have the ability to access individual order details or customer information. You would need to directly contact Walletgear.com's customer service for assistance regarding specific order-related queries. They would be more than happy to assist you with your order #294309.
Asked Feb 29, 2024 2:15 PM

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Returns

How Do I Return a Wallet to Walletgear.com?

If you bought something from WalletGear and need to return it, you should be able to get a full refund, less shipping costs, as long...
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What is your return policy for defective products?

At Walletgear.com, we take pride in our high-quality products. If you receive a defective item, we apologize for any inconvenience...
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How long does it take to process a refund for returned items?

The processing time for refunding returned items at Walletgear.com typically takes around 7-10 business days. Once we receive the returned...
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Shipping

What is the shipping policy for Walletgear.com?

The shipping policy at Walletgear.com aims to provide a seamless experience for our customers. We offer both domestic and international...
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Do you offer international shipping?

Yes, Walletgear.com offers international shipping. We understand that our customers are located across the globe and we strive to cater...
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Payment Methods

What payment methods are accepted on Walletgear.com?

Walletgear.com accepts various payment methods, making your shopping experience hassle-free and convenient. We offer a range of options...
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Product Information

Are the wallets on Walletgear.com genuine leather?

Yes, all the wallets available on Walletgear.com are made from genuine leather. At Walletgear.com, we are committed to offering our...
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What is the warranty period for the wallets on Walletgear.com?

The wallets on Walletgear.com come with a warranty period of one year from the date of purchase. This warranty covers any manufacturing...
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Order Management

Can I cancel my order on Walletgear.com?

Yes, you can cancel your order on Walletgear.com, provided that it has not been shipped yet. To cancel your order, you must contact...
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Do you offer discounts for bulk orders?

Yes, Walletgear.com does offer discounts for bulk orders. We understand that our customers may have large orders and we want to accommodate...
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Gift Cards

Are gift cards available for purchase on Walletgear.com?

Yes, gift cards are available for purchase on Walletgear.com. We understand that finding the perfect gift can be challenging at times,...
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Customization

Can I customize a wallet with my own design or initials on Walletgear.com?

Yes, you can definitely customize a wallet with your own design or initials on Walletgear.com. We offer personalized options to make...
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