Can't get thru on pharmacy line to check on a prescription! This is an outrage... Walg...

GetHuman753653's customer service issue with Walgreens from June 2018

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The issue in GetHuman753653's own words
Can't get thru on pharmacy line to check on a prescription! This is an outrage... Walgreen and Rite Aid are the only pharmacies handling Medi-Cal rxs now and one can no longer talk to anyone by phone....i know that poor people are considered unimportant but this is ridiculous... with the added workload you didn't hire any more staff so it's now impossible to speak to someone or to get rxs on time... it's critical that i get the status on an rx for my disabled daughter as time is of the essence but I'm defeated as no one answers the phone at Walgreens on Lone Tree Way in Brentwood CA.... thanks so much Walgreens...btw i also stopped shopping in the store as i refuse to give my business to you without receiving good pharmacy service
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Walgreens

Customer service issue
Reported by GetHuman753653
Jun 5th, 2018 - a yr ago
I have an issue with Walgreens too
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Seen by 5 customers so far
Similar issue to 302 others
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Timeline
GetHuman753653 started working on this issue
Jun 5th, 2018 8:20pm