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WalMart MoneyCard Customer FAQ

Top Answers & How-to Guides

What is WalMart MoneyCard's Phone Number?

The question we are asked most often is about how to talk to WalMart MoneyCard customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover Access to My Walmart Money Card Account?

Losing access to your Walmart Money Card account can include several scenarios.These helpful tips will assist you in recovering access...

How Do I Report a Lost or Stolen Card to WalMart MoneyCard?

A Walmart MoneyCard can be used at any Walmart across the globe but it also functions like a Visa debit card. If you want to report...
Ask any question you have about WalMart MoneyCard customer service, get an answer now.

Recent WalMart MoneyCard Customer Questions

Where do I go to activate a second card on one account?

To activate a second card on your WalMart MoneyCard account, log in to your account online or through the mobile app. There should be an option to manage cards or add a new card, where you can follow the instructions to activate it.
Asked Jul 8, 2024 8:00 PM

My card is not being accepted. Got my Walmart money card today and have bought a couple things. App says I have 20 left, but my card is not being accepted

We're sorry to hear that your Walmart MoneyCard is not being accepted. There might be a number of reasons for this. Possibly you may have entered the wrong PIN number, the card reader at the store might not be working properly, or there may be a temporary issue with the card verification system. It's also possible that the remaining balance on your card is not enough to cover the hold that some businesses put on cards. Remember, certain businesses like gas stations and hotels will temporarily use up more of your balance than the actual purchase amount. If your problem still persists, we recommend reaching out to Walmart MoneyCard customer support for further assistance.
Asked Apr 6, 2024 3:36 AM

activate money card without social security number

We're sorry, but the Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Thus, you cannot activate a WalMart MoneyCard without providing a valid Social Security number (SSN). This process helps prevent fraud and ensures the security of the cardholder's account. It's essential to ensure you have your SSN ready when going through the process of activating a WalMart MoneyCard.
Asked Mar 18, 2024 5:28 PM

How to get funds of my account that Walmart money card closed

If your Walmart MoneyCard is closed, the remaining funds will typically be sent to you as a check to the address associated on file. You should expect this process to take a few weeks. If that time frame has passed or you have moved and not updated your address, reach out to the Walmart MoneyCard Customer Service at 1-877-937-4098. Ensure to confirm all of your information including the latest address with them. It's always recommended to keep all personal information up-to-date to avoid such issues. This way, your funds will not get lost or delayed. Please bear in mind that this applies to accounts closed by Walmart and may not apply to accounts closed due to fraudulent activities.
Asked Mar 4, 2024 3:13 AM

Help me with my WalMart MoneyCard customer service issue

Activation

How Do I Activate My Walmart Gift Card?

Walmart offers its customers a gift card as part of their promotional programs. The card can be used at many stores, including Walmart....

How Do I Register and Activate My WalMart MoneyCard?

If you have a new Walmart MoneyCard, it has to be registered before you can start using it. Keep reading for somehelpful tips to assist...

Customer Service

How Do I Reach a WalMart MoneyCard Customer Service Rep?

Walmart Moneycard customers can contact customer service by call a toll fee number. You can speak with a customer service representative...

How Do I Speak to a WalMart MoneyCard Customer Service Rep?

If you'd like to speak to a customer service rep in regards to your Walmart MoneyCard, there are a couple of things you can do. First,...

Address Change

How Do I Change My WalMart MoneyCard Address?

Walmart Moneycard customers can easily change their billing address as well as any other information easily and online. Details on...

Card Security

How Do I Unlock My WalMart MoneyCard?

A Walmart MoneyCard can be used just like a debit card. The only difference is your Walmart MoneyCard is a prepaid card that will require...

How Do I Unblock My Walmart Money Card?

If you find that your Walmart Money card as been blocked, this could be due to a few different reasons.Here's some helpful tips to...

How Do I Report a Lost or Stolen Card to WalMart MoneyCard?

A Walmart MoneyCard can be used at any Walmart across the globe but it also functions like a Visa debit card. If you want to report...

Direct Deposit

What Do I Do If My Direct Deposit Does Not Show Up on My WalMart MoneyCard?

Resolving the issue of your direct deposit not showing on your Walmart Moneycard, although rare, does happen. Fortunately, Walmart...

Registration Issues

What Do I Do If I'm Having Trouble Registering My WalMart MoneyCard?

If you experience trouble while trying to register your Walmart MoneyCard, you should seek assistance from the customer service department....

How Do I Recover Access to My Walmart Money Card Account?

Losing access to your Walmart Money Card account can include several scenarios.These helpful tips will assist you in recovering access...
We look to the WalMart MoneyCard issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
WalMart MoneyCard issues reported to GetHuman
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