today my dad had bought an visa debit Walmart money card to send me some money. well wh...

GetHuman3522940's customer service issue with WalMart MoneyCard from September 2019

Help with my WalMart MoneyCard issue
First: share to improve GetHuman3522940's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3522940 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman3522940's own words
today my dad had bought an visa debit Walmart money card to send me some money. well when he was setting up his account to do so he accidentally put his old phone number without knowing that he did it. he changed his phone number a few days ago && has a new number so with all that being said he cannot get into or access the account he just recently put money on without the code being sent to his old phone number. i have been trying to help him get into it for the past couple of hours but i cant figure it out && he needs to the code so he can send me the money that i need to feed my daughter. i have the account email && password everything to verify who i am or who he is I just do not have that phone number anymore so yall can send the code. could you please help?

GetHuman3522940 did not yet indicate what WalMart MoneyCard should do to make this right.

How GetHuman3522940 fixed the problem

We are waiting for GetHuman3522940 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart MoneyCard's attention and get better help faster. Tap below to get started.
Having WalMart MoneyCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

WalMart MoneyCard

Customer service issue
Reported by GetHuman3522940
Sep 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 11044 others
0 customers following this

Timeline

GetHuman3522940 started working on this issue
Sep 2nd, 2019 10:41pm