I got this email:* We have identified unusual activity on your card. To protect your fu...

GetHuman982249's customer service issue with WalMart MoneyCard from August 2018

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The issue in GetHuman982249's own words
I got this email:* We have identified unusual activity on your card. To protect your funds we have temporarily turned off your card. **What you need to do to turn your card back on:** Submit a picture of your Driver's license, State ID or Passport at the URL listed below* Follow instructions to take a picture of your government issued ID on your smart phone or desktop* You'll receive confirmation on the website that the picture was received successfully* It'll take * business days for us to review your document* We'll contact you after our review with an update *I submitted good clear pictures of my passport and my drivers license and got this reply:*You submitted documents that were not legible. Please resubmit your documents to walmartmoneycard.com*documentupload and ensure images are clear and legible.*I'm getting pissed !
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WalMart MoneyCard

Customer service issue
Reported by GetHuman982249
Aug 12th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 7 customers so far
Similar issue to 2774 others
0 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman982249 started working on this issue
Aug 12th, 2018 2:59pm
GetHuman982249 indicated the issue is not fixed yet.
Aug 12th, 2018 4:01pm
GetHuman982249 indicated the issue is not fixed yet.
Aug 13th, 2018 5:36pm
GetHuman982249 indicated the issue is not fixed yet.
Aug 26th, 2018 10:45pm