I got this email:* We have identified unusual activity on your card. To protect your fu...
GetHuman982249's customer service issue with WalMart MoneyCard from August 2018
Help with my WalMart MoneyCard issue
Did we steer you to the right help?
Waiting to see if GetHuman982249 got the right customer help using our suggestion.
The issue in GetHuman982249's own words
I got this email:* We have identified unusual activity on your card. To protect your funds we have temporarily turned off your card. **What you need to do to turn your card back on:** Submit a picture of your Driver's license, State ID or Passport at the URL listed below* Follow instructions to take a picture of your government issued ID on your smart phone or desktop* You'll receive confirmation on the website that the picture was received successfully* It'll take * business days for us to review your document* We'll contact you after our review with an update *I submitted good clear pictures of my passport and my drivers license and got this reply:*You submitted documents that were not legible. Please resubmit your documents to walmartmoneycard.com*documentupload and ensure images are clear and legible.*I'm getting pissed !
GetHuman982249 did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman982249 fixed the problem
We are waiting for GetHuman982249 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.