Need person to tell me the status of my card!!

GetHuman722166's customer service issue with WalMart MoneyCard from May 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman722166's own words
Trying to activate my replacement card ... On May *th, fraudulent charges were on my account. Every charge after May *th was fraudulent. I called to report it and Walmart cancelled the card, sent me a new one, and gave me an email address to send in an email with all of my information and describing the fraudulent charges. I never heard back from that email. When I tried to activate the new card, it said my account was blocked and I had to submit my ID. I submitted it, and now it says my account has been closed. I can’t get ANYONE on the phone to find out what’s happening or to see whether the fraudulent charges were investigated and my money returned to me. It’s a new card, and since they won’t activate it I can’t even get the money from it. I’ve been through the automated call number over and over and cannot reach a human because my card number is blocked. I went into a Walmart store to see customer service. They couldn’t get anyone on the phone either. Please help me.
My social security check was supposed to be deposited. I can’t pick up my prescription.
A person to email me and explain what’s happening.
Had this card for a few years
Called the costumer service number and can’t get a person no matter how many times I try because my card is blocked.
I have an issue with WalMart MoneyCard too
How GetHuman722166 fixed the problem
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WalMart MoneyCard

Tried to activate new card
Customer service issue
Reported by GetHuman722166
May 27th, 2018 - 6 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 6 customers so far
Similar issue to 643 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman722166 started working on this issue
May 27th 2:38am
GetHuman722166 indicated the issue is not fixed yet.
May 28th 4:19am
GetHuman722166 indicated the issue is not fixed yet.
May 28th 4:27am
GetHuman722166 indicated the issue is not fixed yet.
May 30th 7:01am