Hello my name is Shawne Hughes, I am writing you because yesterday when using my master...

GetHuman1396411's customer service issue with WalMart Credit Card from October 2018

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The issue in GetHuman1396411's own words
Hello my name is Shawne Hughes, I am writing you because yesterday when using my master card I was flagged and had to call the customer service department. I called and I worked out the issue quickly, the lady stated I could go ahead and use the card now since she verify my identity. I went back to the Taco Bell to try it again after checking my account which showed I wasn't flagged. When they ran it through multiple times it said that it was denied after I just checked it and talked to you about this. I got home and called again about the issue and was told something totally different this time. I verify my last four of my social, I told you that the number on the account ended in **** or **** because this is the only two numbers I have and was told now that I can't use my card because the phone number wasn't right. Really, if that's the only two numbers I have how are they not right? I'm furious because I going to be making a payment this Friday of $***.** on a card I can't use. Now you are sending me a number through the mail so I can call you and I can give you the number you sent me **-** days, really? I know that the Taco Bell yesterday (October **,****) in Easton, MD. scanning it multiple times screwed it up and now I'm paying for it because I have to wait for a code to be mailed. How's about I take my business elsewhere and not use this card at all. I am not by far a happy customer and I would like this resolved today not **-** days from now. Please email me back if you can fix it today. The number ending in **** I just dropped because I use my cellphone more. So I will be happy it you can get this resolved as soon as possible.

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WalMart Credit Card

Customer service issue
Reported by GetHuman1396411
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 263 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN

Timeline

GetHuman1396411 started working on this issue
Oct 23rd, 2018 1:24pm

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